Booking guarantee policy:
Bay Nine Omakase Exclusive Hire bookings require a 50% deposit of the minimum spend to secure the space. The remainder of the minimum spend will be invoiced to you and is due one week prior to your booking date.

Booking Cancellation:
Should you cancel within 28 days of your booking, or fail to show for your reservation the 50% deposit will retained. For exclusive dining room bookings, you are required to meet the minimum spend. If you do not reach this, the remaining funds will be allocated towards room hire.

Booking Details:
Final guest numbers, dietary requirements and beverage selections must be confirmed at least 14 days prior to your booking date. No changes will be made to floor plans, dietaries, menus or final numbers within 7 days of your lunch/dinner date.

Sunday & Public holiday surcharge:
Should your reservation fall on a Sunday, a surcharge of 10% will apply to all food and beverage purchases. Should your reservation fall on a public holiday a surcharge of 15% will apply to all food and beverage prices.

Payment processing fee:
All Debit Card and Credit Card Payments including AMEX will incur 1.6% surcharge.

Beverages:
Beverages can be provided based on consumption or guests have the option to choose a beverage package. No BYO are permitted.

Dietary Requirements:
Omakase is dependent on seasonal produce and changes daily. Our food contains raw and cooked seafood, various shellfish, sesame, gluten, dairy and meat. There are four main dietaries we are unable to cater for, those being pregnancy, vegans/vegetarians, no seafood/raw seafood, gluten-free. Please inform us well in advance of Chef creating the menu of any other dietary requirements.

Florals Upgrade:
Elevate your corporate or private gathering with our customisable table floral arrangements. Whether it’s for brand cohesion or personal preferences, we tailor packages to suit your needs. Inquire now for details.